Legal
Refund Policy
1. Overview
Proximity is sold as a one-time purchase. We want you to be satisfied with your purchase. This policy explains when and how refunds are issued.
2. 14-Day Refund Window
You may request a refund within 14 days of purchase. To request a refund, contact Paddle directly via your purchase receipt or at paddle.net. You can also reach us at with your order number and we will assist. Refunds are returned to the original payment method.
If you are located in the EU, EEA, UK, or another region with statutory withdrawal rights, those rights apply in full and are not affected by this policy.
3. Refunds Outside the 14-Day Window
For requests after 14 days, contact Paddle directly via paddle.net or reach us at and we will assist. Paddle, as Merchant of Record, determines refund eligibility for requests outside the standard window.
4. How Refunds Are Processed
Payments are processed by Paddle.com Market Limited ("Paddle"), which acts as Merchant of Record. Refunds are returned to the original payment method. Light is Beauty Inc. does not handle payment details directly.
5. Contact
Light is Beauty Inc.
proximity.lightisbeauty.com